1. Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays) after payment confirmation.

• You will receive a confirmation email once your order has been shipped, along with tracking information.

2. Shipping Time & Delivery

Our products are shipped worldwide. The estimated delivery time is 7–15 business days after dispatch. Please note that delivery times may vary depending on your location, customs clearance, and local postal services.

3. Shipping Fees

• Orders under $50: Flat rate shipping fee of $9.99

• Orders $50 and above: Free shipping

4. Customs & Duties

International orders may be subject to import taxes, customs duties, and fees imposed by your country. These charges are the responsibility of the customer.

5. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to track your package. Please allow up to 48 hours for the tracking information to become available.

6. Lost or Delayed Packages

We are not responsible for delays caused by shipping carriers, customs processes, or force majeure events. If your package is significantly delayed or lost, please contact us and we will assist you in resolving the issue.

7. Wrong Address Disclaimer

Please ensure all shipping details are correct before placing your order. We are not responsible for packages sent to incorrect or incomplete addresses provided by the customer.