At Tendoncy (“we”, “our”, “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of personal information:
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Your name, email address, phone number, and shipping/billing address
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Payment information (processed securely via third-party providers)
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Order history and customer support interactions
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Your IP address, browser type, and browsing behavior on our website
2. How We Use Your Information
We use the collected information to:
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Process and fulfill your orders
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Communicate with you regarding your order or customer support requests
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Send promotional emails if you have opted in
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Improve our website and customer experience
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Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your information with:
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Payment processors (e.g., Stripe, PayPal)
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Shipping and logistics partners
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Email marketing platforms (if you subscribed)
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Government authorities or law enforcement if required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
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Access or correct your personal data
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Request deletion of your data
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Object to processing or withdraw consent
To exercise any of these rights, please contact us.
6. Cookies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookies through your browser settings.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for their content or privacy practices.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.